Frequently Asked Questions

Please see below a list of questions that our customers ask us. If there's something that you need to know and can't find it below, click here or just give us a call on 02) 9624 1422.

 

Q: Are your products Australian Made?

They sure are! All of our suppliers use BlueScope Steel COLORBOND® and ZINCALUME®.

 

Q: Your pricing, is it M² or Linear Metre price?

All of our cut to length products on our website are in Linear Metre prices and include GST.

 

Q: I'm after a product that i can't see on your website, can you source it for me?

We'll do our best! In most cases we can definitely find what you're after. Just drop us an email at kathryn@roofersonline.net.au or call us on                         02 9624 1422.

 

Q: Can i order over the phone?

Of course you can! If you prefer talking to someone then you can definitely call us and we can process your order manually.

 

Q: Are your prices current Australia Wide?

All of our prices are NSW based, but most carry over to all States. You can check with us if you're concerned.

 

Q: How long does it take to deliver?

Delivery is generally 3 days from placement of order. Some products may take longer, but we will advise you once your order is placed.

 

Q: Can i tell you what i need so i can get a quote?

You can definitely send us an email of what you're after and we'll get back to you with a quote. Email us at kathryn@roofersonline.net.au.

 

Q: Do you have a showroom where i can see your products?

Unfortunately we don't, we are purely an online business. If you tell us what you're after though, we can email information or post out samples.

 

Q: How do i order flashings?

Because flashings are customised and there are soo many different variables, it's hard to order online. If you want to order flashings you will need to send us an email at kathryn@roofersonline.net.au with your diagram.

 

Q: How do i order online?

It's easy! Just watch this short video that explains everything you need to do. Enjoy!