Shipping Policy

Delivery within Sydney Metropolitan is charged at a flat rate of $270 incl. GST per order up to12.2m and per supplier.

The below map shows Sydney Metropolitan.

If you have a delivery outside of these conditions, please call or email us.

If you require a time drop, please call or email us as there are added costs.

Delivery Time

Orders are generally processed and dispatched within 1-3 business days. In some circumstances orders may take longer, however you will be notified of the delay.

Some specialty items require a longer lead time of 2-5 days, but again, we will notify you of this.

We cannot guarantee delivery times.

Delivery Terms

Unless otherwise agreed, Roofers Online shall have Goods delivered to the Purchaser as follows:

• Delivery will be made during Working Hours to the location agreed by the parties;
• Roofers Online’s transport contractor will deliver the Goods so close to the Delivery Point as, in the opinion of Roofers Online’s transport contractor, it is safe or prudent to do so and delivery occurs and risk in the Goods passes to the Purchaser when Roofers Online’s transport contractor’s delivery vehicle arrives at the designated drop off;
• Roofers Online reserves the right to charge the Purchaser any costs which it incurs as a result of any delay by the Purchaser in unloading the Goods or where unloading of the Goods cannot be effected, including, if applicable, a return delivery fee at the prevailing freight rates;
• The unloading of Goods at a designated drop off is the Purchaser’s responsibility at its own cost and risk but Roofers Online’s transport contractor may, without liability to the Purchaser, unload the Goods at the designated drop off if the Purchaser requests Roofers Online to do so or is absent from the designated drop off at the time Roofers Online’s transport contractor wishes to unload and, the Purchaser releases and forever discharges Roofers Online and its transport contractor from and against any claim, cause of action or liability arising out of the unloading of Goods at the designated drop off;